One of the most epic battle of wills I ever engaged in with a client was over typography. The client did not want to listen to me because I was hired for research, not for design. Yet, the purpose of a UX specialist is to alert the client to all things that could negatively impact [...]

How many times have you gone to a website, clicked on a link to view a file–say, a company’s brochure–and then sat staring at your screen for several seconds waiting for something to happen? Once a day? Once a week? Several times per month? More often than you have fingers and toes? And how long [...]

Classic…and true!  

UPDATE TO ARTICLE: I just found a new article on IGN detailing augmented reality in Sony’s NGP, Sony NGP: Augmented Reality Done Right. It talks, very clearly, about the limitations of AR on the Nintendo 3DS and what Sony has learned from that, and how they’ve improved upon integrating augmented reality in their new handheld. [...]

Monday…Another week, another observation… Something I’ve noticed while working with technology is that remaining a moving target is a good thing. Take Apple, for example. Back in the day when the iPod was all the rage (despite that awful, awful clickwheel), other manufacturers immediately jumped in the ring with their portable MP3 player offerings, like [...]

Given my lack of posts recently, I have to confess: I got tired of working hard. So, I decided to play lots and lots of videogames. The brief moments I bothered to read something interesting, I unearthed this little article: Halo, Call of Duty, and the Male Brain. This article makes a connection between the [...]

Something I’ve noticed that has gone unchanged all of my years as a UX person is that, when it comes to product development & UX, companies want to know what their users are currently doing. That’s fine–companies need to be aware of the current user experience. And it’s even more fine if the company knows [...]

Most people who know me well as a professional are aware of my addiction to Harvard Business Review. To many of my colleagues and previous clients, why I like HBR is a mystery. Well, it should be a mystery no more: Experience Co-creation. Yes, UXers, HBR does have articles related to UX that you will [...]

Often times, UX teams are the baseball bats used by business and design teams to batter one another into submission. This is natural: UX research makes it a point to call out the good and the bad in a design, and other teams will hang on these findings to use them as ammunition against one [...]

Wired has an awesome article today about nerve-electronic hybrids: Nerve-Electronic Hybrid Could Meld Mind and Machine. At first when I saw the above article’s title, I thought Toyota had managed to take the Prius to a whole new level. Thankfully I was wrong, as this article signals something that can be so much more beneficial [...]